- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
- Grade 12 (Matric)
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviors:
- Adhering to Standards – Ensures quality and compliance in the delivery of their work
- Continual Improvement – Actively seeks opportunities to continually improve processes
- Decision Making – Analyses complex situations to ensure effective and timely choices
- Driving & Persevering
- Meeting Customer Expectations – Consistently delivers exceptional customer service
- Planning & Organizing – Uses a structured approach to effectively manage tasks
- Relating & Networking
The Buyer II takes on a more advanced role in executing buying plans for assigned categories, negotiating prices, terms, and contracts with suppliers, and monitoring market trends to adjust buying strategies as needed. They lead supplier relationship management, resolve complex issues, and ensure compliance with company policies and industry regulations. Additionally, they analyze sales data to adjust buying plans accordingly and collaborate with the buying team to ensure alignment with business goals.
Key Responsibilities:
- Source and procure a compelling, balanced merchandise range in line with company strategy and the unique RFO trading model
- Monitor and respond to sales trends and stock performance using data insights and strong collaboration with planning teams.
- Formulate departmental strategies to maximize sales and then timeously source and secure stock to implement strategies.
- Deliver on Financial KPIs and drive profitability through product efficiencies and innovation and negotiation.
- Build and maintain good relationships across stake- holders.
- Contribute to growth /profit through innovative ideas
- Travel required
- Understanding and delivering a clear product strategy aligned with specific store brand strategy
- Think in terms of the “big picture” as well as consider specifics and detail.
- Drive product efficiencies and key measures
- Assess complex situations and implement workable solutions.
- Communicate effectively at all levels.
- Team player and be able to foster collaboration across buying and planning functions.
Qualifications and Experience:
- Diploma, Graduate Degree, or Post Graduate Degree
- Have experience as a Buyer (3+ years essential)
- Integral understanding of the clothing retail Cycle and Buying Process
- A good working knowledge of the current computer software packages (knowledge of Excel, Word & E-mail would be preferable).
- Excellent planning, organizational and interpersonal skills.
- Product development
- Uncompromising negotiation skills
- Good analytical skills
- Strong understanding of value retail and stock buys
- Strong commercial acumen with an eye for product, price, and timing
- Experience in womenswear is essential
Skills:
- A trader’s instinct with an entrepreneurial mindset – thrives on spotting gaps, negotiating deals, and moving with speed.
- Tenacity and resilience – comfortable working in a fast-paced, constantly shifting environment.
- Highly organized and structured – with strong administrative and time management skills.
- Strong commercial acumen with an eye for product, price, and timing.
- Strong interest and understanding of fashion trends.
- Planning & Organising
- Policy & Procedures
- Market Research and Analysis
- Supplier Management
- Requirements Analysis
- Global Sourcing
Behaviors:
- Builds Networks – establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Collaborates – effectively works with others to achieve shared goals
- Communicates Effectively – conveys information and communicates ideas in a clear, concise and impactful manner
- Customer Focus – understands, anticipates, and meets the needs and expectations of customers
- Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets
- Manages Complexity – interprets and simplifies complex and contradictory information when resolving organizational problems
- Persuades – effectively influences others by gaining support and commitment in the delivery of organizational goals and objectives
- Plans and Aligns – develops plans and prioritizes initiatives that align to the organizational goals and objectives