The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.
If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
Knowledge Skills & Experience
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous
Key Responsibilities
1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints
2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing
3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions
4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behavior to Management
5. Consistently live the Ackermann’s values & policies and procedures in all aspects of your work.
Job purpose
The purpose of the job is to optimize sales and exceed customer expectations through the implementation of the operations strategy and effective management of staff.
Minimum requirements
* You will represent and be a custodian of the brand of our store
* Be energetic and a self-starter
* Two (2) years retail experience which includes at least one year in a supervisory and or management position.
* Outstanding merchandise management , stock and cost control skills
* The capacity to maintain high store standards
* A proven ability to influence and lead a team
* You will have a keen development orientation in that you will be inspired to develop yourself and fellow team members
* Ability to communicate effectively in English (written and verbal) and competence in a second official language would be a definite advantage
* Grade 12 or equivalent
* Further qualifications related to retail/business will be an advantage
To apply, please attach the below listed documents to email:
* CV (Including contactable references)
* Certified copy of ID
* Certified Copies of certificates and/or qualifications
Please note: Should you not be contacted or liaised with four weeks after the closure of the advert, you have regretfully been unsuccessful.
Please note: In terms of the Ackermann’s policy for appointments and promotions, preference will be given to internal applicants who meet the competencies and minimum requirements for the position. Preference will also be given to candidates who will enhance the diversity of the team and contribute to employment equity within the Company provided that the competencies and minimum requirements for the position have been met.