The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.
If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
Knowledge Skills & Experience
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous
Key Responsibilities
1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints
2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing
3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions
4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.
Are you an analytical thinker, commercially minded, and passionate about driving business success through strategy, finance, and operational insight. We’re looking for a strategic and financially astute leader to join our Operations team. In this key leadership role, you will provide critical support to the Chief Executive: Operations, ensuring financial oversight, governance, and insight that drives business performance.
Key Responsibilities:
- Analyse business trends (sales, costs, people, shrinkage, store standards) to guide strategy.
- Lead financial management, budgeting, and accurate reporting for Operations.
- Drive Opex and Capex budget processes, updates, and stakeholder engagement.
- Deliver weekly and monthly reports on sales, financials, KPIs, and people metrics.
- Conduct store profitability modelling, identifying growth and optimisation opportunities.
- Prepare and present reports and insights to senior leadership and Operations teams.
- Oversee Operations incentive schemes and property-related decision-making.
- Support training and development of new team members.
- Play an active role in strategic planning, corporate governance, and policy compliance.
- Enhance reporting techniques through collaboration with analytics teams.
What You’ll Need:
- 5+ years general accounting experience including cost control and managing budgets
- 2 or more years people management experience
- CIMA/ BCOM Accounting (Honours)
- Proven leadership ability with strong self-management skills
- Ability to communicate effectively and to motivate others
- Advanced presentation skills
- High levels of computer literacy – Advanced Excel
Knowledge & Expertise:
- Retail store operations
- Market trading environment
- Economics relevant to retail
- Retail related KPIs and measurements
- Systems knowledge (Business Intelligence and Financial)
- Retail Incentive schemes
- Capital expenditure governance and reporting
Our Ideal Candidate:
You are passionate about delivering results, leading high-performing teams, and aligning operations with business goals. You live the Ackermans values, Courage, Respect, Integrity, Simplicity, and Performance, and bring purpose-driven leadership to everything you do.
Applicants will be required to participate in formal evaluations / assessments and panel interviews as part of the formal selection process.
POLICY: In terms of Company policy for appointments and promotions, preference will be given to candidates who will enhance the diversity of the team and contribute to employment equity within the Company, provided that the competencies and minimum requirements for the position have been met.