Client Service Officer Vacancies: Department of Labour (X28 Posts) – Apply Now

Client service officer vacancies: X14 IES Posts & X14 PES Posts · Gauteng Labour Centres · Salary R280 278 per year · Grade 12 Needed · No Experience Required

Are you looking for a government job in South Africa? Good news! The Department of Employment and Labour is hiring for the post of Client Service Officer vacancies: Department of Labour (X28 Posts). There are 28 open jobs in total – 14 for IES (Inspection and Enforcement Services) and 14 for PES (Public Employment Services). These jobs are based at Labour Centres across Gauteng. The best part? No work experience is needed – only a Grade 12 (Matric) certificate.

This is one of the most exciting entry-level government job opportunities advertised in DPSA Circular 18 of 2026. If you have finished high school and want to start a career in public service, this post is perfect for you.

Client Service Officer Vacancies Overview

What Is a Client Service Officer?

A Client Service Officer is a person who works at a Labour Centre and helps members of the public with their labour-related questions and needs. Think of it as the first friendly face that someone sees when they walk into a government office looking for help with a job or a work-related problem.

There are two types of Client Service Officer posts in this advert:

IES (Inspection and Enforcement Services): This team makes sure that employers follow the country’s labour laws. They check that workers are treated fairly and that companies follow the rules.
PES (Public Employment Services): This team helps job seekers find work. They register people who are looking for jobs and connect them with companies that are hiring.

Main Duties and Responsibilities

Here is what you will do in this job, in simple terms:

Client Service Officer: IES Duties

• Help clients (members of the public) when they visit or call the Labour Centre
• Receive and record complaints from workers about their employers
• Handle all admin and paperwork for the IES team
• Capture information on the computer systems
• Schedule appointments for inspectors
• Send letters and notices to employers and workers
• File documents and keep records safe and organized

Client Service Officer: PES Duties

• Register job seekers on the ESSA (Employment Services of South Africa) system
• Register job opportunities offered by employers on ESSA
• Refer job seekers for employment counselling services
• Help place job seekers into jobs or learnership opportunities
• Do general admin work at the Labour Centre
• Take part in awareness campaigns in communities when needed

Requirements – What You Need to Apply

The good news is that the requirements are very simple:

• A Grade 12 certificate (Matric) – this is all you need
• No work experience is required
• Basic computer skills will be helpful
• Good communication skills – you need to talk to many people daily
• Patience and a helpful attitude
• An understanding of Batho Pele Principles (putting people first) is an advantage

Available Labour Centres (Where the Jobs Are)

There is one post at each of the following Labour Centres. Both IES and PES have 14 posts each, spread across the Gauteng province.

IES Posts (X14) – Reference: HR4/4/4/05/22 to 35

PES Posts (X14)

The PES posts are also located at Labour Centres across Gauteng. Check the official DPSA Circular 18 of 2026 or visit the Department of Labour website for the full list of PES reference numbers and centres.

Also Read: X19 UI Claim Officer Vacancies At Department of Labour – Apply Before 08 June 2026

How to Apply for Client Service Officer (X28 Posts)

Follow these simple steps to apply:

1. Download the Z83 form – get it from any government department or the official DPSA website
2. Fill in the Z83 form completely and honestly
3. Write your CV – keep it short and clear
4. Combine Z83 and CV into one PDF file – this is very important for online applications
5. Write the correct job title and reference number in the subject line of your email
6. Send to the correct email address for the Labour Centre you are applying for
7. Submit before the closing date – late applications will NOT be accepted